Thank you for shopping at BomTech Global LLC. We value your satisfaction with our software products
and strive to ensure a seamless experience. Please read the following policy carefully to understand your
rights and obligations regarding refunds and returns.
Refunds:
- Warranty Period: All software products purchased from BomTech Global LLC come with a warranty
period of 14 days from the date of purchase. Within this period, customers are eligible for a refund or
replacement of the license key if the product fails to meet their expectations or encounters technical
issues.
- Eligibility: To be eligible for a refund or replacement during the warranty period, the product must
have been purchased directly from BomTech Global LLC and accompanied by proof of purchase.
- Refund Process: To request a refund or replacement, please contact our customer support team at
info@bomtechglobal.com within the warranty period. Our team will guide you through the process and
assist with the resolution of any issues you may encounter.
- Conditions: Refunds or replacements will only be provided for products with valid license keys and
within the warranty period. Products that have been tampered with, modified, or used in violation of our
terms of service may not be eligible for a refund.
Returns:
- Non-Physical Products: As software products are non-physical items delivered electronically, physical
returns are not applicable. However, we are committed to resolving any issues you may encounter with
our products and providing suitable solutions within the warranty period.
- License Key Replacement: If you experience any issues with your license key during the warranty
period, please contact our customer support team for a replacement. We will verify your purchase and
provide you with a new license key promptly.
Exceptions:
- Special Circumstances: In exceptional cases where a refund or replacement is requested outside the
warranty period, BomTech Global LLC reserves the right to assess the situation and provide a suitable
resolution at its discretion.
- Non-Refundable Products: Certain products may be labeled as non-refundable due to their nature or
licensing agreements with third-party providers. Please review the product description and terms of
service carefully before making a purchase.
Contact Us:
If you have any questions or concerns regarding our refund and returns policy, please feel free to contact
our customer support team at info@bomtechglobal.com. We are here to assist you and ensure your
satisfaction with our products and services.